Wild Human Terms & Conditions – UK
Please read these terms & conditions carefully before completing and returning our booking form. Once a completed booking form has been accepted in writing by Wild Human all the persons named on the booking form (“the client(s)”) will have entered a binding contract on the basis of these terms & conditions. If you have any questions about them please do not hesitate to contact us.
“Wild Human” means Wild Human Adventures Ltd.
1. Agreement
Agreement on the basis these terms & conditions arise upon the fulfillment of all of the following: receipt by Wild Human of a properly completed booking form accompanied by the payment or deposit specified in that booking form; clearance of the payment or deposit into Wild Human’s bank account; acceptance by Wild Human in writing. Wild Human reserves the right, in its absolute discretion and without the need to give reasons, to refuse to accept a booking. In such circumstances no agreement arises and Wild Human will return any payment accompanying the booking form.
The agreement is between Wild Human and the client(s) and is the sole agreement between those parties. No variation of these terms & conditions shall be applicable unless agreed in writing by Wild Human before the relevant course. The person signing the booking form shall be deemed to sign that form for his / herself and as agent for all other persons listed on that form and warrants that he / she is appointed agent for that purpose. The agreement is governed by English law.
2. Payment
The balance of the fee as specified on the booking form must be paid in full by the date specified on the booking form, or if no date is specified, no later than eight weeks before the course. If not so paid, Wild Human reserves the right to treat the agreement as cancelled by the client(s) pursuant to clause 4, below.
3. Prices
Whilst every effort is made to limit prices to those given in the booking form, Wild Human reserves the right to alter prices should its costs in hosting a course increase for reasons beyond its reasonable control (including, without limitation, the cost of labor, transport and materials). In the event that a price is altered the client(s) will be notified as soon as reasonably possible and the balance of the altered price will be payable on the same terms as was the original price.
In the event of the price being thus increased by 15% or more the client may opt to cancel the booking and will then be entitled to a refund of all monies paid.
4. Cancellation by client(s) If the booking is cancelled by the client(s) (for any reason) the following cancellation change will arise:
Cancellation more than 8 weeks before course deposit forfeited Cancellation 4 – 8 weeks before course 50% of fee payable Cancellation less than 4 weeks before the course 100% of fee payable and the client acknowledges that it is reasonable for such penalties to arise, given the need for Wild Human to make preparations for a course substantially in advance of the course.
5. Variation of a course by Wild Human
A Wild Human course is, by its very nature, exposed to natural variables, including the weather. Whilst every reasonable effort is made to deal with (indeed to learn from) such contingencies there may be occasions when Wild Human, through no fault of its own, is forced to vary or modify a course itinerary at short notice or decides to do so in order to take advantage of natural circumstances. The client acknowledges that information about courses provided by Wild Human is given in the best of faith but that because of the variability of nature it may be reasonable to alter or modify a course and that in such circumstances it is not reasonable for Wild Human to be liable for any losses consequential on such a change and that Wild Human’ liability is limited accordingly.
6. The conduct of a course
The client acknowledges that during a Wild Human course he / she is required to submit to the reasonable instructions and leadership of Wild Human, save that parents, teachers and those in comparable roles in respect of children must maintain control of those children, to the satisfaction of Wild Human. The client acknowledges that persons attending a Wild Human course are entitled to expect a high standard of conduct and regard for personal well being on the part of all clients. For this reason the client accepts that Wild Human may, in its absolute discretion and without the need to give reasons, arrange for him / her to be removed from a course, if necessary against his / her will. Circumstances in which this might occur include (without limitation) disorderly or abusive conduct; intoxication; failure of control over children; inadequacy of clothing or equipment; incapacity or inability to meet the rigors of the course. In such circumstances the client will not be entitled to a refund of monies and Wild Human will not be liable for any losses so resulting. The client will on demand reimburse Wild Human its reasonable costs of effecting his / her removal.
7. Liability
Wild Human courses take place in the open countryside and are by their very nature are not absolutely free from hazard. Wild Human makes every effort to minimise risk to clients and instructs clients in the safe negotiation of such risk as may remain. Consequently, the client acknowledges that there are circumstances in which an accident could befall a client without Wild Human being at fault and accepts that to that extent he / she is taking part in a Wild Human course at his / her own risk. Wild Human only accepts liability for physical injury to a client that is shown to result from negligence on the part of Wild HumaC. The client acknowledges that other loss, damage and expense (including, without limitation, loss of money, loss or damage to clothes and possessions, losses arising on the cancellation of a booking and the expenses of delay and harm caused other than by the negligence of Wild Human) howsoever arising is not the responsibility of Wild Human and that Wild Human’s liability is hereby limited.
8. Insurance
Wild Human is insured as an Outdoor Activities provider & is covered to a level of £5,000,000 Public Liability Insurance. The client is also advised to provide their own personal insurance cover, to include ‘Working with hand tools’.
9. Complaints
In the unlikely event that a client has cause for complaint about a Wild Human course, complaint should be made to a representative of Wild Human during the event, in order that corrective action can, if necessary, be taken. The client acknowledges that it is unreasonable to take no action during a course but to complain later. However, should a problem not be resolved, complaint should be made in writing within 28 days. To the extent permitted by law Wild Human will not be liable in respect of claims first intimated later than 28 days from the close of the relevant course.
10. Subsequent instruction by client (s)
Although all Wild Human courses are taught by highly experienced & capable leaders, it is not intended that any instruction provided to any client(s) while on a course will in any way qualify that/those client(s) to instruct any third party & no warranty is made to that effect. Wild Human hereby excludes any liability it might have to any third party in respect of any loss or damage suffered or incurred by that third party in its reliance on any skills taught by any client(s) on the basis of having attended any Wild Human course.
11. Insolvency and cancellation by Wild Human
In the unlikely event that Wild Human becomes insolvent all monies will be refunded in full. In the event that Wild Human cancels a course, all monies will be refunded in full, or if preferred transferred as a deposit for another course of the same cost. Wild Human requires a minimum number of six clients to run a course.
12. Transport, Accommodation and Meals
Wild Human can provide a complimentary pick up service, to and from the nearest railway station to the course location. There is no charge for this service. Accommodation is either in the client’s own tent (or similar shelter) or in natural shelters. All meals are provided, including a vegetarian option if required.
Our courses have been designed for the outdoor enthusiast with an adventurous spirit – no whingers please!